Delivery Charges

Delivery is free for all orders over £40.  UK orders under £39.99 incur a flat-rate delivery charge of £3.49.  Standard Delivery is usually within 3 - 5 working days within England, Wales or Scotland, from date of dispatch. This isn't guaranteed and around busy periods, like Christmas, it can take longer than this. We do offer a free collection service for those customers who would rather collect their orders directly from us.

Please allow 3 working days for us to fulfil your order.  Most orders are sent the next day, but as all of our stock is handmade by us, some may take a little longer.  We will contact you when your order has been dispatched.

Do we ship internationally?

No, at the moment we only ship within the UK

Packaging

We use recycled/recyclable materials for packaging. Sometimes you may receive a parcel with bubble wrap, if we think it necessary to avoid damage to your order, but this will always have been recycled from our own deliveries to avoid it going into the dustbin.

Gift Wrap Service

We offer a gift wrapping service for an additional charge of £3.50, which includes gift wrap, ribbon and a personalised message on a pretty card.  We also offer a personalised full sized greeting card at a small extra cost.

Returns Policy

We are currently unable to offer returns for our items unless they are damaged and unuseable.  We are a small business and it just isn't possible at the moment.

If your order is damaged please contact us within 14 days and we will send a replacement or refund.  Please contact us with a photograph of your damaged item and we will notify you of approval or if we have rejected your refund or replacement. 

If we offer a refund it will be processed and a credit will be applied to your original method of payment.  Alternatively, we will send out a replacement.